Which of the following defines a Complaint?

A complaint is defined as any communication that alleges deficiencies related to a product. This encompasses a wide range of issues, such as functional problems, safety concerns, or quality deficiencies that a product might have. Such communications are critical for manufacturers and regulatory authorities as they help identify potential risks, prompting investigations or corrective actions to ensure product safety and efficacy.

Recognizing this definition allows companies to maintain compliance with regulatory requirements and ethical obligations, as it ensures that all claims regarding a product, whether positive or negative, are appropriately addressed. Therefore, understanding what constitutes a complaint is essential for organizations in managing quality control and safeguarding consumer interests.